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"Patronising oncologist"

About: Basildon University Hospital

I care for my husband who had been diagnosed with pancreatic cancer in August of last year. He underwent surgery in the royal London, fantastic care at the hospital.

On swing the oncologist in October my husband was told they hadn’t got all the cancer and he was put on palliative chemotherapy, we were also told that the cancer had rapped around the blood vessel and if the chemotherapy shrunk it enough then radiotherapy could be used. When we see the same oncologist a few weeks ago, he told us that the cancer would 100% come back,we asked about the lymph nodes that were infected for the oncologist to say I don’t want to talk about them, he also said after I asked him about the cancer around the blood vessels, we must have switched off and miss heard what he had said. I never switch off when it comes to my husband illnesses, because I have to explain to my husband because he don’t always understand what things mean. I have been he’s career for the last eight years, as he had cancer of the stomach in 2010, he now has complex partial seizures.

this man was rude spoke over us and my husband don’t want to see him again. My husband is under other doctors at the hospital, never has he been spoken to like this

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital
Submitted on 20/02/2018 at 08:09
Published on nhs.uk on 21/02/2018 at 02:46


We are sorry that you have had cause to raise concerns about your husband's experiences and would encourage you to contact our Patient Advice and Liaison Service (PALS) at pals@btuh.nhs.uk or phone 01268 524900 Ext 4440 in order that they can investigate further with the relevant management teams.

In the meantime, we have forwarded your comments to the senior team to address with staff as appropriate.

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