"Difficult to see a doctor, left without medication"

About: St Martins Practice

I tried for over a month to organise a repeat prescription. The reception staff were nice, but more appointments were cancelled than not, with both GPs and nurses/pathologists, I was left without medication and my GP made it painfully clear that my daily wellbeing was of little importance.

The whole experience was all incredibly stressful and I cannot recommend this surgery. I have moved to another practice where I am treated like a human being and am so much happier.

Story from NHS Choices

Responses

Response from St Martins Practice

I am sorry to learn of the difficulties you experienced. If you would like to get in touch with me directly via our website then I would be happy to discuss this with you and look further into the events that you mention. Camilla Hawkes, Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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