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You have the loveliest staff ever

Story from nhs.uk

"You have the loveliest staff ever"

About: King's Mill Hospital / Accident and emergency

My mum was taken to A and E by ambulance in the early hours of 16/02/18 What fantastic, caring and hard working staff you have. My mum has dementia and was treated with the utmost dignity and respect. The staff look so rushed off their feet but each and everyone always have a smile and make you feel that they have all the time in the world for you, even at 4 am in the morning! We were taken care of by a lovely nurse and 2 other lovely lady nurses who’s name s I’ve forgotten but please pass on our sincere thanks for the A* care my mum Valerie received, your staff are a total credit to you

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Responses

Response from Grace Worsley, Patient Experience Coordinator, Sherwood Forest Hospitals NHS Foundation Trust 6 years ago
Grace Worsley
Patient Experience Coordinator,
Sherwood Forest Hospitals NHS Foundation Trust

Submitted on 16/02/2018 at 16:01
Published on Care Opinion at 16:07

Thank you for taking the time to provide such positive feedback. I will ensure your kind comments are passed on to the teams involved in your mother's care as I am sure they will be pleased to read your words of praise. Thank you again for taking the time to write this post and I hope your mum is starting to feel much better.

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