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Eye issue not so minor

Story from nhs.uk

"Eye issue not so minor"

About: Andover War Memorial Hospital

Took my partner to minor injuries for some metal stuck in his eye due to a work related injury. Wait time was a bit long but they dealt with priority first which is understandable.

The receptionist was rubbish, the rest of the team here were phenomenal. We couldn't be dealt with fully and we wererecommended to go to Southampton General we got here all the notes have been sent over before we arrived and they've whisked him straight in to be seen first.

Only bad thing about Andover is the facilities in the waiting room. No proper vending machines(that had anything in them) just a coffee machine.

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Responses

Response from Andover War Memorial Hospital 6 years ago
Andover War Memorial Hospital

Submitted on 20/02/2018 at 08:23
Published on nhs.uk on 21/02/2018 at 02:46

Thank you for taking the time to leave feedback regarding our minor injuries unit. I am pleased to read that the care and treatment you recently received was of the high standards we aim to provide. All comments, positive or negative, are used to help improve the services for future patients, and I have shared yours with the clinical leader and team.

Alex Whitfield, chief executive

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