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"In very safe hands"

About: Westcotes Medical Centre

I am under the care of the practice nurse and have felt (even after my very first visit) that i’m in the safest of hands - she had made a point of getting up to speed with my notes (which are a bit involved) so she could treat me accordingly. She has constantly gone above and beyond - following up appointments with a phone call to deliver results or to schedule further visits.

This nurse's approach is knowledgeable, informed and friendly - what she doesn’t know isn’t worth knowing : )

The surgery in general seems to run like clockwork even when faced with burgeoning numbers of patients in need.

We need to think ourselves lucky that this high level of care exists in the NHS even at a time when resources are maxed-out.

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Responses

Response from Westcotes Medical Centre 6 years ago
Westcotes Medical Centre
Submitted on 20/03/2018 at 09:34
Published on nhs.uk at 11:06


Thank you very much for taking the time to write this positive review. We really appreciate your comments.

Kind regards

Sarah Howell

Practice Manager

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