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All staff greeted me with a reassuring smile.

Posted By NN

"All staff greeted me with a reassuring smile."

About: Musgrove Park Hospital / Accident and emergency

(as a service user),

I was taken ill one morning whilst working at Musgrove Park Hospital.

I attended A&E and was quickly triaged and moved to a cubical.

I cannot praise the staff enough, I wish I could remember the names of the Dr and Nurses looking after me.

I do remember the consultant Dr Sam, he was fantastic and although I honestly felt so unwell I still felt safe and in good hands.

I had a X-ray, and a CT scan, the service I received was again excellent.

I am fully aware of the strain the NHS is constantly under with both staffing and poor funding, despite this every member of staff greeted me with a reassuring smile.

Please pass on my thanks and best wishes to the amazing team, Dr Sam thank you so much.

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Responses

Response from Karen Tyler, Lead Nurse, Emergency Department, Taunton & Somerset NHS Foundation Trust 6 years ago
Karen Tyler
Lead Nurse, Emergency Department,
Taunton & Somerset NHS Foundation Trust

Submitted on 15/02/2018 at 17:03
Published on Care Opinion at 23:17

Dear NN

Thank you so much for taking the time to write to us. It is lovely to hear that under difficult circumstances you were treated well and pleased with your treatment. I will pass on your thanks to Dr Sam and I will find out who the nurses were that looked after you. Thank you once again and I wish you a speedy recovery

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