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"PALS service has been wonderful"

About: Nottingham University Hospitals NHS Trust - City Campus / Gynaecology

I was experiencing difficulties with my "gynae" appointments- lack of continuity, communication etc etc. I had become pretty stressed/distressed to say the least. However, the PALS service picked this up and two members of staff have been so helpful and lovely in 'sorting' this - mention too should go to the Gynae Secretary who must be under a lot of pressure just now. Thank you for kind and sensitive help.

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust
Submitted on 16/02/2018 at 08:40
Published on Care Opinion at 09:16


Your feedback is appreciated and has been shared with the team. We are so pleased that PALS were able to help you.

Best wishes,

Jo Hawkins, Complaints & Pals Manager

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