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Total time in A&E 50 minutes

Posted By SB18

"Total time in A&E 50 minutes"

About: Royal Alexandra Hospital / Accident & Emergency

(as the patient),

I tripped at home and split my head at front with a 2" gash, which was bleeding profusely.   On arrival at Royal Alexandra Hospital A&E I was clerked in very efficiently.  

After waiting only 5 minutes in the waiting area I was seen by Triage Nurse, Doctor Jonathon (Surname Unknown) arrived within a few minutes and examined the wound, Called his consultant for an second opinion on how to proceed (Glue or stitch). Stitch was decided and after gently administering local anesthetic proceeded to stitch the wound. I was then discharged...

Total time in A&E 50 minutes.   What a fantastic service from this department & staff.

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Responses

Response from Jacki Smart, General Manager, Clyde Sector, NHS Greater Glasgow and Clyde 6 years ago
Jacki Smart
General Manager, Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 15/02/2018 at 14:47
Published on Care Opinion at 15:11

picture of Jacki Smart

Hello there

Thanks very much for taking the time to share your feedback. I am so pleased that you had a slick and positive experience and didn't have to wait long at all. I will pass your kind words on to the team who will be pleased and trust that you are recovering well now.

Thanks again
Jacki

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by SB18 (the patient)

Jacki, I felt that in this time of High Demand and quite often poor perceived care, That a positive experience deserved mention..

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