Today my husband visited the surgery to request a repeat prescription for me. I am aware of your policy that 48 hours notice is required for you to prepare a repeat prescription so therefore it should be ready on Friday. My husband was told that it may not be possible to collect it on Friday due to a problem at the surgery. My husband explained to the receptionist that I needed my medication as I did not have enough to get me through the weekend and revealed I was in considerable pain as I am currently awaiting to have a full hip and knee replacement. My surgery should have happened last Nov but has been cancelled twice due to pressures on the NHS crisis over the winter months. I understand all resources are under pressure and problems occur but people should not be left in excruciating pain because they have complied with the surgery's practice but have been denied important medication when they need it.
"Reapeat prescrptions"
About: Aintree Park Aintree Park Liverpool L9 8AL https://www.aintreeparkgrouppractice.nhs.uk/
Posted via nhs.uk
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