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Care given to relative

Posted By albongo

"Care given to relative"

About: Renal (Kidney) Medicine & Dialysis

(as a relative),

My father -in - law was in Ward 2D for 2 weeks in November before he passed away. The care he received form all nursing & medical staff, auxiliaries & domestics was caring, empathetic & very patient centred. Alongside his care we as a family were also shown the same level of  care the whole time.     Special thanks to Helen staff nurse - a gem!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/02/2018 at 09:43
Published on Care Opinion at 15:26

picture of Eunice Goodwin

Dear albongo,

Thank you for taking time to post this at such a sad time, please accept my sincerest condolences.

I will make sure the team and Helen see this post; I am sure they will be humbled by your gratitude.

Look after yourself,

Best wishes,

Eunice

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