This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Badly managed unsafe at times"

I have just spent 3weeks on juniper ward. I will never go back no matter how ill i become in the future.

The staff do not talk to each other so there is no continuity of care. And worse still they dont up date you on your own care plan!! So you go from day to day without knowing if you can leave soon. The slightest whiff that you might want to go for a coffee at the on site coffee shop and they section you. An otherwise informal patient. My mental health problem is not a major problem so god knows how they treat the very vunrable. I saw a large man kick a young woman on the ward. And nothing was done! Awful awful awful i have nightmares!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Farnham Road Hospital 6 years ago
Farnham Road Hospital
Submitted on 26/03/2018 at 09:51
Published on nhs.uk at 10:06


We're sorry to read that your experience of Juniper Ward was not positive. We're particularly concerned to hear about violence on the ward. Please could you contact our Patient Advice and Liaison Service (PALS) and tell us more about this? Please email them on rxx.palsandcomplaintssabp@nhs.net or call 01372 216202, 01372 216203, 01372 216204 or 01372 216245. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k