"Well looked after from arriving to leaving"

I was admitted to Dewsbury and District Hospital for gall bladder removal on 1 February 2017.

After a short wait in the reception area I was called by a nurse who explained what I could expect to happen.

Everyone I met from then and on my arrival at theatre did all in their power to put me at ease.

Each step of the procedure was explained, in language easily understood, even with the use of drawings and sketches.

(There is no such thing as a silly question!

If you don't understand it's far better to ask.)

I knew nothing else until I woke up in ward 14 where a nurse was waiting for me to come round.

My husband had already been called and told where I was, so he also knew what was happening.

The care and attention I received in ward 14 could not have been better.

Every single member of staff made me feel my care, comfort and well being was important to them.

I was discharged on 4 February and sent home with instructions on aftercare and contact details in case I had any further questions once I arrived home.

There is one more point I would like to raise.

I was absolutely appalled at the way one of the nurses was verbally abused by a patient during her night shift.

The way the nurse dealt with the whole situation was superb.

No one is paid enough to have to put up with that.