"The staff should be aware of paitents..."
About: James Paget University Hospital James Paget University Hospital Great Yarmouth NR31 6LA
Posted by Anonymous
What I liked
The food at the hospital was good.
What could be improved
Staffs awareness of paitents conditions.
I went a visited James Paget Universetey Hospital in march 2011 to see a paitent family member who was there.
As i was at the hospital there was a old lady next to my realative.
A staff lady was just bringing the trolly round asking if people wanted cups of tea.
She spoke to the old lady.
The staff lady said; " Do You Want A Cup Of Tea?" However she also said; "Would You Like Sugar In It?".
The old lady replied and said; "I Cannot Have Sugar In My Tea As I Have Diabetes!"
The staff lady replied said; "I Did Not Know You Have Diabetes As There Is No Medical Card Above Your Bed To Say You Have Diabetes".
I think that this was poor that staff did not know that she has got diabetes. It was just a good job that the old lady could speak up and tell them her conditition.