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Positive Physiotheraphy Appointment Experience

Posted By azza1996

"Positive Physiotheraphy Appointment Experience"

About: Solihull Hospital

(as a service user),

I was seen by Laura P at Solihull Hospital Physiotherapy Department last week - Great service offered by herself - If I was to sum up the level of service in one word it would be Outstanding : )

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Responses

Response from Andrew John, PALS Manager, Heart Of England NHS Foundation Trust 6 years ago
Andrew John
PALS Manager,
Heart Of England NHS Foundation Trust

Submitted on 14/02/2018 at 10:54
Published on Care Opinion at 15:27

Dear azza1996,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to provide your feedback, following your Physiotherapy appointment at Solihull Hospital.

I am pleased to read that the service you received from Laura was outstanding and that you had such a good patient experience.

I will forward your posting to Laura and her Senior Manager so they are aware of your comments. I am sure Laura will be delighted to read your feedback.

Once again thank you for taking the time to provide your comments, as all patient feedback is important to us.

Best wishes

Miss J. Langham

Patient Services Officer

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