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Getting Very Frustrated

Story from nhs.uk

"Getting Very Frustrated"

About: Northampton General Hospital NHS Trust

My husband went in for a biopsy middle of January.

The care and the procedure was of a very high standard.

We cannot have more praise.

BUT

It is now over 2 weeks after the biopsy and we still have not heard anything.

We have tried to call the hospital for 3 days and have yet spoke to anyone.

we are just being passed around to different secretaries and all the phones go onto voicemail and no one rings back.

Please please can someone call us!!!

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Responses

Response from Northampton General Hospital NHS Trust 6 years ago
Northampton General Hospital NHS Trust

Submitted on 09/02/2018 at 13:07
Published on nhs.uk at 14:08

Please accept our apologies for the delay in receiving the result of your husband’s biopsy.

If would like to get in touch with our Patient Advice and Liaison Service (PALS@ngh.nhs.uk or telephone 01604 545784) they will do all they can to assist you.

Kind regards, NGH.

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