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"Thank goodness for the NHS"

About: Dorset County Hospital / Ophthalmology

Thank you DCH. You have saved me from breast cancer, given me back my mobility after a broken hip followed by a hip replacement op and now they have saved my eyesight with cataract surgery.

The Consultant went out of his way to cope with my severe astigmatism. I would only suggest that patients should be advised that after an op to remove s severe cyst from the throat not to use ibuprofen pain killers which caused a severe bleed and he was rushed back in as an emergency.

Also some nurses could be a bit more sympathetic but they are doing a hard, often unappreciated job.

But most are wonderful. Also could not the ridiculous fees paid to private agency staff to cover absences be better spent paying nurses and bank staff a bit more to encourage more recruitment hank you again.

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Responses

Response from Julia Woodhouse, Patient Experience Facilitator, PALS, Dorset County Hospital NHS Foundation Trust 6 years ago
Julia Woodhouse
Patient Experience Facilitator, PALS,
Dorset County Hospital NHS Foundation Trust
Submitted on 19/02/2018 at 13:49
Published on Care Opinion at 13:57


Hello, it is fantastic to hear about the care and attention you have received from our hospital. This is the standard of results we hope to achieve for all our patients. Thank you for taking the time to highlight the oversights in the aftercare and nursing. We cannot improve care without comments such as yours.

Thank you again for giving us your feedback, I will share with all the teams concerned.

Best wishes

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