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Been There

Story from nhs.uk

"Been There"

About: Royal Blackburn Hospital / Urology

I have attended the Urology department for a Cystoscope as I have bladder cancer and I have always found the staff to be very helpful.Some one commented that they were not given any medication before a Cystocopy Well that’s not true as the nurses squeeze a numbing gel into the penis first before the camera goes in. I speak from personal experience as I have to attend 2/3 times a year

A Tait

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 09/02/2018 at 15:09
Published on nhs.uk at 16:01

Thank you for taking the time to tell us about your attendances to the Urology Department at Royal Blackburn Teaching Hospital for cystoscopy.

It is lovely to receive such positive feedback regarding the care and service you received during your visits and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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