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"Care in EAUS and Doking Ward"

About: Norfolk & Norwich University Hospital / General surgery

Following a stay of ten days in NNUH I can't praise the staff highly enough. Their care, kindness and professionalism was exceptional.

Everyone, at all levels, from the domestic staff, nursing staff to doctors were, without exception, polite and considerate. They made a difficult situation for me and my family much easier. My aftercare in outpatients has also been of the highest standard. I have also been admitted for a short time through a visit to A & E. This extremely busy department dealt quickly and efficiently to provide the care I needed again with a very high standard of care and professionalism.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 09/02/2018 at 14:22
Published on Care Opinion at 15:34


Dear Patient

Thank you for your kind comments about your recent experiences at the hospital. I am pleased to read that staff were polite, kind and considerate. I will share this with all staff involved in your care and senior staff in the hospital.

With kind regards

Sarah Eastwood, PALS Assistant

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