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Routine Op - Great Care

Story from nhs.uk

"Routine Op - Great Care"

About: Tewkesbury Hospital

I arrived on a Monday morning, having (as a man in his 40s) to avoid the NHS or anything hospital like for 20 years. I was due to have a General Anaesthetic, and was hence very apprehensive.

The staff in the Elmbury suite did everything they could to re-assure me and make the visit as pleasant as possible. The after-op care was superb, but then I believe any experience can be made better by the application of tea & custard creams. They made me feel welcome, even when I was the last patient to leave the ward by about 45 minutes.

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Responses

Response from Tewkesbury Hospital 6 years ago
Tewkesbury Hospital

Submitted on 08/02/2018 at 18:08
Published on nhs.uk at 20:04

Thank you for taking the time to leave this lovely feedback for staff at Tewkesbury Hospital, including the Elmbury Suite.

We will share your kind comments with the Hospital Matron and the Elmbury Suite Manager. They will ensure this is shared with the teams. (We are glad you enjoyed the tea & biscuits too!) Best wishes, the Patient Experience Team, Gloucestershire Care Services NHS Trust.

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