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Just Amazing

Story from nhs.uk

"Just Amazing"

About: Fairfield General Hospital / Ear, Nose and Throat

I just had an op for thyroid removal and from the moment I walked into the hospital to the moment i left i was treated with utter respect. Intake was simple and fast i spoke to the anaesthetist then the surgeon and the procedure was explained and check after check of my details i was taken in. It lasted longer then planned and this was explained to me after i woke with was great. The care given to me after the op was amazing and once in the ward i was given constant care 24/7. the nursing staff all levels could not do enough to ensure my pain was kept under control. I was ill for 24 afterwards and the extra caregiver was again amazing. The respect I have for these VERY HARD WORKING folks is enormous. If I have permission I would like to thank publicly the WHOLE staff working on Ward 14, I am very grateful for how you cared for me and will never forget your kindness.

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Responses

Response from Fairfield General Hospital 5 years ago
Fairfield General Hospital

Submitted on 17/07/2018 at 11:06
Published on nhs.uk at 12:06

Many thanks for taking time to write your review of our services. We always appreciate feedback on our staff and we're delighted to hear that you had a positive experience of our service.

The staff make every effort to provide the best quality care they can and are so glad that your experience reflected this. It is so rewarding for the staff to hear these kind comments; it is very much appreciated. Thank you so much.

Regards,

Head of Patient Experience

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