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My heart attack response and treatment

Posted By Neebs

"My heart attack response and treatment"

About: Royal Infirmary of Edinburgh at Little France Scottish Ambulance Service / Emergency Ambulance Victoria Hospital / Cardiology

(as the patient),

One morning int January I had a heart attack at home in Glenrothes. My wife phoned 999 at approximately 6.45am.

Within an hour and a half I was lying in a theatre in Edinburgh Royal Infirmary having a stent fitted in an artery in my heart.

I was in the ERI for a day, then transferred to the Victoria hospital Ward 21/23 in Kirkcaldy on the Monday, then went home on the Wednesday.

The care and treatment I received from everybody from paramedics, doctors, nurses and everyone else was exemplary. I cannot praise SNHS high enough.

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Responses

Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 6 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 05/02/2018 at 13:36
Published on Care Opinion at 17:00

picture of Alan Martin

Hi Neebs,

Thank you very much for sharing you story and a very positive one at that! It seems that what must have been a very distressing situation for yourself and your loved ones was handled in a very swift and professional manner.

It is nice of you to say these kind words about the ambulance service and our partners in other departments of NHS Scotland and I think it would be great if I could pass on these comments to our staff. If you would like me to do this you can contact me on scotamb.corporateaffairs@nhs.net.

I wish you all the best in your recovery!

Kind Regards

Alan

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Response from Jamie Gorman, Senior Charge Nurse, Ward 21 & 23, Emergency Care, NHS Fife 6 years ago
Jamie Gorman
Senior Charge Nurse, Ward 21 & 23, Emergency Care,
NHS Fife

Submitted on 05/02/2018 at 14:09
Published on Care Opinion at 17:01

picture of Jamie Gorman

Dear Neebs,

Thank you for taking the time to write your story on Care Opinion and its brilliant to hear that the care and treatment you received for your heart attack was given so quickly and efficiently by everybody throughout your journey with the NHS.

I will pass your story on to the nursing team here at the Victoria Hospital on ward 21/23 who will be chuffed to read your thoughts and know you felt cared for while you were with us. We all wish you best in your recovery from your heart attack.

Take care

Jamie Gorman

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Response from Patient Experience Team, NHS Lothian 6 years ago
NHS Lothian

Submitted on 05/02/2018 at 16:20
Published on Care Opinion at 17:02

Dear Neebs,

Thank you very much for contacting NHS Lothian through Care Opinion.

It is extremely kind of you to take the time to get in touch with us at this time. I hope that you are now recovering well at home further to your admission, and having a stent fitted.

I am very pleased to hear that the care and treatment you received from all staff was exemplary. I will ensure that I share your lovely feedback with all of the staff in the teams at NHS Lothian. I am sure our colleagues within the other Health Boards involved will also be very pleased to receive your feedback.

With kind regards,

Pamela

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Response from Simon Dunn, Associate Nurse Director, Royal Infirmary Edinburgh, NHS Lothian 6 years ago
Simon Dunn
Associate Nurse Director, Royal Infirmary Edinburgh,
NHS Lothian

lead nurse of the site

Submitted on 05/02/2018 at 17:00
Published on Care Opinion at 17:02

picture of Simon Dunn

Dear Neebs

Many thanks for taking the time to share you kind words via your Care Opinion story! I am sure this must have been a very frightening time for you and your family so I am delighted to hear about the excellent care you received. I have no doubt this made a great difference to your experience and I will make sure that this is shared with those who looked after you here at the Royal Infirmary of Edinburgh.

I hope you are recovering well now and thanks again for sharing your experience!

Kind Regards

Simon

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