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"I cannot thank her enough"

About: Hounslow IAPT

(as a service user),

At first, I had little confidence due to the waiting time. In fact it had made me worse. Samia was wonderful and I felt she had listened to every word I said and really helped me. 

After my treatment, I was still feeling quite low and anxious. Samia acknowledged it and kept me further. Now I am worry free, feel less anxious and no longer on edge. That I can now carry on with my life. Although I have now finished the sessions, Samia still offered her services to me for the future. I cannot thank her enough.

I feel like a lot of weight has lifted from me and my mind in now clear.

The ladies name is Samia E. and she deserves to be recognised for her efforts. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Malgorzata Giza, Highly Specialist Cognitive Behaviour Therapist, Hounslow IAPT, West London Mental Health NHS Trust 6 years ago
Malgorzata Giza
Highly Specialist Cognitive Behaviour Therapist, Hounslow IAPT,
West London Mental Health NHS Trust
Submitted on 07/02/2018 at 14:43
Published on Care Opinion at 15:06


Dear telescopiumde73,

Thank you very much for taking the time to write about your experience. I am so pleased that you are feeling better and able to carry on with your life now! I really hope that other people will be encouraged by your story and feel more confident about accessing help. I will make sure that the team - in particular your therapist Samia, get this lovely feedback. I wish you all the very best for the future.

Yours sincerely,

Mags

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