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A & E Assessment and care

Story from nhs.uk

"A & E Assessment and care"

About: King George Hospital / Accident and emergency

Sent home in agony with blocked stoma. I have recently needed the help of A&E several times. The care has been good however yesterday they failed and this should be brought to your attention.

When a stoma is blocked for more than 8 hours one should seek professional help. Mine was blocked for 26 hours!!!

I did receive good care when i presented to A&E ie antiemetic for vomiting, IV fluids, and mild analgesic, xray . I was informed there was no blockage sent home

Feeling so unwell I phoned 111 and their team was supportive. Fortunately the blockage cleared after 26 hours by this time I was desperate

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Responses

Response from King George Hospital 6 years ago
King George Hospital

Submitted on 06/02/2018 at 18:18
Published on nhs.uk at 20:12

Thank you for taking the time to provide us with your feedback, I am very sorry to hear the concerns that you have raised. If you would like to discuss your concerns further then please contact our Patient Advice and Liaison Service, they can be contacted on 01708 435 454 or by email, pals@bhrhospitals.nhs.uk.

Kind Regards

Jack Stevens

Lead Nurse For Emergency Care

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