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"No support and horrific conditions"

About: Leicester Royal Infirmary / Maternity

I had my first baby at LRI, the birthing unit was fine, but the postnatal ward was horrendous.

I have social anxiety problems and major issues with being in unfamiliar environments particularly when I don't have any privacy or freedom.

They pressured me to go onto the ward for breastfeeding support, where I was routinely ignored because my baby was quiet. When I asked for help a nurse came in shoved my baby at my breast and walked away. I was given no advice, guidance or support and I was made to feel like an inconvenience for asking for help to breastfeed my baby.

I was there for 2 days, for this so called support and it took them nearly a whole day to discharge me after I had enough and told them I was going home. They discharged plenty of others first, despite my very obvious and vocal distress. I didn't get any sleep for those 2 days because I couldn't have my husband around to support me during the night and the temperature was inhumanely hot. It was late Decemeber I ended up topless and soaking with sweat for 2 days straight and I wasn't told where any of the facilities were. I was so hot I ended up feeling sick the whole time. I couldn't even walk out as I was locked in the whole time and I was told I couldn't even leave with my own baby. I had to beg to leave.

I am still dealing with the emotional aftermath a year later. It completely ruined the enjoyment of celebrating my sons 1st birthday and I am now absolutely terrified of being pregnant again and feel physically sick at the prospect of being forced into a hospital again.

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary
Submitted on 12/02/2018 at 15:25
Published on nhs.uk at 16:06


Dear reviewer,

Thank you for sending in your review. We are very sorry that your experience on the ward left you so distressed and the Maternity team have been looking into some of the issues you have raised. The team would very much like to speak with you about this either over the phone or in person. Please contact Joan Morrissey, Midwifery Matron at Leicester’s Hospitals, on joan.morrissey@uhl-tr.nhs.uk and she will be happy to arrange contacting you.

Kind regards,

Communications Team

Leicester’s Hospitals.

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