This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Superb Care at every stage."

About: St Michael's Hospital (Hayle)

I attended to have an arthroscopy with microfracture surgery on my left knee. Even though I had to be there by 0700, the staff were already waiting at reception and I was up onto the admittance ward in 10 minutes. All the necessary documents etc were professionally done with sympathy, making sure I was put at total ease. I have nothing but the utmost respect for these hard working and very underpaid professionals. I honestly don’t believe I would have got better care even if I had gone private. The NHS should be very proud of the work that is being done in this hospital. They are a credit to their profession. Nothing seemed too much bother, even when I asked for about 4 cups of tea one after the other. The ward after surgery was welcoming and once again, I cannot find a single fault. I’m writing this as I sit waiting to be collected to go home. If you have a choice of hospital to go to for surgery, I strongly recommend St Michaels.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michaela Johnson, QI Manager, Quality Improvement, Royal Cornwall Hopitals NHS Trust 6 years ago
Michaela Johnson
QI Manager, Quality Improvement,
Royal Cornwall Hopitals NHS Trust
Submitted on 08/03/2018 at 11:41
Published on Care Opinion at 19:03


picture of Michaela Johnson

Dear author,

Thank you very much for taking the time to post such a wonderful review of Orthopaedic Surgery at St Michaels Hospital. I apologise for the delay in responding to you.

It is fantastic to hear that you were admitted efficiently, the staff were able to put you at ease and the care you received throughout was to the highest standard. I will ensure that your kind words are shared with the Sister for St Michaels so that she can in turn can share with all staff who would have helped take care of you throughout your stay, as I know they will be as equally delighted to receive it.

Thank you again and I hope that you are now recovering well from your operation.


With kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k