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Care Opinion

My wife's appointment

Posted By EU Granny

"My wife's appointment"

About: Hospital Of St Cross / Ear, Nose and Throat

(as the patient),

Appointment at 2.20 pm this month, first visit to the hospital . Great reception by volunteer who escorted us to reception , really nice reception staff waited no more than 15 mins for hearing test again friendly staff . after the test about another 15 mins then a consultation with the specialist again a very pleasant man who arranged further tests to sort out the problem . On our way home by 3.30pm why do politicians and our media keep bashing the NHS let us hear some of the good things you do and keep things in perspective . Many thanks to all the staff well done and keep up the good work .

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Responses

Response from Hospital Of St Cross 6 years ago
Hospital Of St Cross

Submitted on 30/01/2018 at 12:21
Published on nhs.uk at 13:14

Thank you very much for posting your review of your wife's care at the Hospital of St Cross. I was really happy to read your positive comments about how our volunteers and staff had been so friendly and helpful to both of you, and that your wife was seen promptly.

I have already passed on your kind comments to the Matrons and Manager at the hospital.

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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