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"Outstanding in all aspects. Thank you!!!"

About: Basingstoke and North Hampshire Hospital / Trauma and orthopaedics

In August 2017 I had a revision of a total knee replacement.

My experience from pre-op to operation to after care was totally outstanding. I cannot praise all the teams I came into contact with enough. I never once felt that anything was too much for any of the staff who were constantly reassuring and updating me on the progress.

The aftercare from the Fracture clinic to the physio's were once again excellent. My consultant was in constant contact with me letting me know what to expect all through this major operation.

I also had a small operation, in December 2017. Unfortunately I developed an infection and was admitted for a few days to ward D3. I had yet again excellent service and care on the ward and then again with the follow up for treatments in the Fracture clinic, right up to my final telephone consultation with my surgeon who I really am in awe of.

I would have no concerns attending Basingstoke and North Hants Hospital again where I would feel totally confident with the competence of all staff.

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Responses

Response from Basingstoke and North Hampshire Hospital 6 years ago
Basingstoke and North Hampshire Hospital
Submitted on 26/01/2018 at 16:49
Published on nhs.uk at 17:02


Thank you for taking the time to leave feedback regarding our orthopaedics service. I am pleased to read that the care and treatment you have received was of the high standards we aim to provide. I have shared your kind, heartfelt comments with the team and ward involved, who I am sure, will be delighted and greatly encouraged.

Alex Whitfield, Chief Executive

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