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"First Class Care"

About: York Hospital / Ophthalmology

I recently attended the eye Clinic as a result of a fast track referral by my optician.

I received a call from the clinic within 45 mins of leaving the optician and was asked to come in the following day.

Very impressive.

Everyone I saw was helpful and the Staff Nurse and Doctor were very efficient and caring and explained everything in detail.

The examination and tests were very thorough and I was given a straight forward reassuring explanation of the results.

I had a follow up visit last week and saw a different Staff Nurse and Doctor but received the same high level of care and service.

On each visit the waiting around was minimal given that I had to wait for eye drops to take effect before the examination.

Well done and thank you to all concerned.

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Responses

Response from York Hospital 6 years ago
York Hospital
Submitted on 05/02/2018 at 13:48
Published on nhs.uk at 15:03


Thank you very much for your kind comments expressing satisfaction around the care and treatment you received in our Eye Department.

We have passed on your kind comments to the Senior managers to share with the members of staff.

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