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Very disappointing

Story from nhs.uk

"Very disappointing"

We also have left several telephone messages asking for help and information since November 2017.

No one has returned our calls.

This service is needed by people who take a long time to accept that they need help and a lot of courage to make the call.

What they need is an instant response.

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Responses

Response from Sarah Harrison, Head of Complaints and PALS, Lancashire and South Cumbria NHS Foundation Trust 6 years ago
Sarah Harrison
Head of Complaints and PALS,
Lancashire and South Cumbria NHS Foundation Trust

Submitted on 27/02/2018 at 08:39
Published on Care Opinion at 09:17

Thank you for taking the time to provide us with this feedback. As a Trust we are always interested to understand the experiences of people who use our services and would welcome the opportunity to explore this further with you. If this is something you are open to, please contact the Hearing Feedback team on hearing.feedback@lancashirecare.nhs.uk or 01772 695315.

Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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