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Everything about illness explained to me

Posted By nuthatchkq63

"Everything about illness explained to me"

About: Crosshouse Hospital / Stroke Care

(as a relative),

All members of staff very helpful

The time u have to wait to see doctors a bit quicker

Everything about illness explained to me very good

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 6 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran

Submitted on 22/01/2018 at 18:09
Published on Care Opinion on 23/01/2018 at 13:01

Dear nuthatchkq63,

Thanks for taking the time to provide your feedback. Being in hospital with stroke is such a frightening time. I am sorry it took some time for you to be reviewed by the doctors and understand the need to be seen as quickly as possible.

With so many investigations and being reviewed by different members of the team it can feel at times overwhelming. Communication is so important in ensuring that you have the information that you need. This is where it is essential that staff take the time to explain not only the investigations, diagnosis but also the treatment. This is important for your future recovery. I am glad you found that this was clearly explained and helpful.

Staff will appreciate that you found them helpful during your stay. I will ensure this is shared with the team and wish you all the best for your recovery.

Christine

Senior Charge Nurse, Acute Stroke Unit

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