This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Emergency admission on ENT Clayton Ward"

About: Lincoln County Hospital / Ear, Nose and Throat

After a short emergency stay on Clayton ward I would like to take the opportunity to thank all the ward staff on how hard they work. Often missing out on there own beaks to make sure there patients had the best possible care. From consultants to doctors, the whole nursing team and the cleaners and food prep workers, I can’t find words to explain how caring, thoughtful and having a attitude that nothing was to much trouble for them. ALL staff worked with a professional and highly attentive attitude. I was never kept waiting for medication, conversations with doctors or food and beverages. Even when I needed extra medication and food out of the normal set times it was straight there with me, with no delays at all. Thank you Clayton ward, for making an extremely painful stay that bit more bearable with your caring nature.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Angie Mason, Matron, Orthopaedics, United Lincolnshire Hospitals NHS Trust 6 years ago
Angie Mason
Matron, Orthopaedics,
United Lincolnshire Hospitals NHS Trust
Submitted on 29/01/2018 at 08:27
Published on Care Opinion at 11:23


Thank you for taking the time to share this praise regarding the nursing and medical team on Clayton Ward.

I am pleased that the staff ensured that you had a comfortable stay on the ward and I will ensure that they are aware of how much their positive attitude and hard work is appreciated.

Kind regards,

Angie Mason

Ward Manager - Clayton Ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k