In my opinion, and experience, the general situation for outpatients could be a lot better.
Some clinics have apparently been over booked with appointments, causing considerable delays in patients being seen for their consultation. Often such an appointment will only take a few minutes, this leaves the patient with a "what a waste of time" impression.
There have been occasions when a doctor has not been available, and the patients have not been informed of this for a long time, the expressions of disbelief are unprintable.
Occasionally, a patient will attend an appointment, only to be told that this was a mistake and offered a later appointment.
This is very disruptive.
Time, and expense, has been expended to no avail, often other commitments, or family concerns, have had to be put-on hold, and similar arrangements are needed for the further appointment.
It is most frustrating.
Sometimes, on having been discharged as an outpatient, a patient's discharge will stipulate a follow-up appointment, possibly 6 to 8 weeks.
This is apparently never adhered to.
Often the appointment will be given in several months time.
Meantime, the patient may be under restricted lifestyle, and uncertainty.
"Post inpatient outcomes."
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted via nhs.uk
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