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"ENT Horror"

About: Leicester Royal Infirmary / Ear, Nose and Throat

I had to interact with the ENT Department because I have broken my nose. After weeks of being delayed for a consult, in which weeks I have been in great pain, constant nosebleed, nausea and inability to breathe through my nose, I got to my consultation appointment. During the consultation the doctor told me that that is how my nose is supposed to look and he won't do anything about it. Please note that my Whole Nose is on the left side of my face. So I left the hospital with nothing done about my nose, being told it's the way it's supposed to be, and no possibility of seeing another doctor or get a check-up appointment. This is unacceptable and the behavior of this doctor was completely vile considering what I had to go through. I would not advise anyone to go to this hospital.

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary
Submitted on 12/02/2018 at 15:38
Published on nhs.uk at 16:06


Dear reviewer,

Thank you for leaving a review. We are very sorry and concerned to hear about your recent experience in the Ear, Nose and Throat Department at Leicester Royal Infirmary. In order for us to look into this further, please email communications@uhl-tr.nhs.uk with your full name, address, date of birth, NHS number, appointment date/time and put your review name in the email subject.

Kind regards,

Communications Team

Leicester’s Hospitals

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