This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Appointment rescheduled 6 times and still not..."

About: New Cross Hospital

I was seen by a consultant in Aug 2017 after being referred by my GP in June 2017. I require a minor procedure and so was given an appointment with a surgeon for Jan 2018. This has now been rescheduled 6 times and is presently for the end of May, coming up to a year since first presenting at the GP. If the appointment keeps being rescheduled I think that we will probably looking at a more involved procedure. I have already contacted PALS on there appropriate contact email with no response.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
Submitted on 05/02/2018 at 10:49
Published on Care Opinion at 12:04


Thank you very much for taking the time to post comments regarding your patient experiences.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) again on 01902 695362 to ensure your original e-mail has been received.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k