The doctors are fine if and when you can get to see them. Appointments don’t exist. Reception staff are incredibly rude and lazy. The stress of trying to call for appointment is too much as you will be ringing for 20mins at atleast to be told that there aren’t any appointments. They don’t offer a service where you know where in the call list you are like most gp surgeries, so the phone just rings and rings and you have no indication as to put the phone down or to stay on. It’s gone down hill massively.
They are so bad that they said i'm within my rights to move to another surgery. Don't worry, I will. But in the mean time, how about you start improving your service so people don't suffer.
"They are terrible - I am moving to another surgery"
About: Woodroyd Medical Practice Woodroyd Medical Practice Bradford BD5 8EL https://www.bradfordtrident.co.uk/
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