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Awful experience at the moment

Story from nhs.uk

"Awful experience at the moment"

About: Hull Royal Infirmary / Trauma and orthopaedics

My mum is on ward 90 at the moment and the care is just not there, the communication between staff is terrible and no better for the concerned family , I never thought I would see the NHS so poor.

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Responses

Response from Hull Royal Infirmary 6 years ago
Hull Royal Infirmary

Submitted on 26/02/2018 at 12:26
Published on nhs.uk at 13:07

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience in Orthopaedics. We will ensure your comments are shared with the orthopaedics team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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