Posted via nhs.uk
What I liked
What could be improved
This comment is about the Mental Health Unit.
I would comment further but this webpage seems to cover the minor injuries only.
Gordon hospital mental health unit has its own webpage so why not St Charles Mental Health Unit.
The whole Mental Health Unit at St Charles Hospital needs overhauling.
Most of the staff were abusive or uncommunicative to me.
Within 35 hours of admission my arm was broken, they refused treatment for 14 hours, took my property and injected me for complaining. A few days later they threatened me with electroconvulsive therapy to frighten me into complying.
No-one listened to me or believed me. Now I am out no-one believes me still.
CCTV, spot checks and real indepth secret shoppers required.