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Elderly Outpatients A&E

Story from nhs.uk

"Elderly Outpatients A&E"

About: Hull University Teaching Hospitals NHS Trust

I accompanied a 73 yr old gentleman, recovering from a stroke, who had further health issues. The care he received from the doctor was of the highest level and was so very much appreciate by the patient.

The gentleman was under the care of a Senior nurse, and he gave also the highest level of nursing care, over and above expectations.

The Nursing Assistant was another member of the team and he supported entirely the team objective of giving the best possible care.

The gentleman left the unit with symptoms relieved at peace and so very grateful for the care, understanding patience and superb professionalism he was the recipient of.

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Responses

Response from Hull University Teaching Hospitals NHS Trust 6 years ago
Hull University Teaching Hospitals NHS Trust

Submitted on 01/02/2018 at 11:16
Published on nhs.uk at 12:02

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the Elderly Outpatients A&E department.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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