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"Great Care - Thank you"

About: West Middlesex University Hospital / Accident and emergency

Thank you for the great care you gave my mother on Sunday 14th January. She needed to attend the accident and emergency department with a suspected Deep Vein Thrombosis.

All staff from the receptionist on arrival to the nurses and doctors in casualty were so helpful and professional. The unit was obviously very, very busy but despite the pressures the staff remained totally committed to providing my mother with excellent care.

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Responses

Response from West Middlesex University Hospital 6 years ago
West Middlesex University Hospital
Submitted on 22/01/2018 at 09:21
Published on nhs.uk at 10:01


Thank you for your lovely feedback. We are sorry that your mother needed our help and hope that she is feeling much better now. Your comments will be passed on to the A&E team who will really appreciate hearing from you.

We would love you to share your experiences with the Care Quality Commission who are inspecting our services. Go to http://www.cqc.org.uk/share-your-experience/ and search for our hospital or call 03000 616161.

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