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A&E or a joke

Story from nhs.uk

"A&E or a joke"

About: Homerton University Hospital / Accident and emergency

Came in with chest pain and shortness of breath. Waiting for more than 4 hours. Spoke to the receptionist, who said the department is incredibly busy. Fair enough. The waiting area had 4 patients and few relatives. If this is busy, then what is a light day here?

Struggling with a chest pain for more than 4 hours.

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Responses

Response from Homerton University Hospital 6 years ago
Homerton University Hospital

Submitted on 19/01/2018 at 14:57
Published on nhs.uk at 16:02

We are very sorry to hear about the length of time you had to wait in A&E when you were experiencing chest pain. Your comments have been passed to the A&E department leads.

If you have not already done so we hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, or text 07584445400, or email: huh-tr.PALS.Service@nhs.net so that we can investigate further and to give you an opportunity to discuss your concerns.

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