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Cataract surgery at Ayr Hospital

Posted By rhinoyq35

"Cataract surgery at Ayr Hospital"

About: University Hospital Ayr / Ophthalmology

(as the patient),

I had cataract  surgery in December at Ayr Hospital and I have not complaints at all. Everything event well and please thank the staff for all their  help. The cup and tea and sandwiches were also appreciated!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/01/2018 at 17:50
Published on Care Opinion on 17/01/2018 at 00:12

picture of Eunice Goodwin

Dear rhinoyq35,

This message of thanks has been passed to the team and it was very well received. Thank you for taking time to share it with us. I suspect you will be finding a bit of a difference now your operation has been done.

Kindest regards,

Eunice

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