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"brilliant service, thank you"

About: University College Hospital

Dear Sir/Madam,

At a time when one hears more complaints and moaning than usual about our supposedly "crumbling" NHS system I am writing to tell you how pleased I am with the way I have been treated at UCHL over the past months.

I underwent two surgeries at UCH Euston Road in 2017:

A colonoscopy that led to a polypectomy on June 22nd.

A haemorrhoidectomy on September 12th.

In both cases I have nothing but praise for all the staff I met, before, during and after the surgeries.

Because the Rafaelo procedure has, apparently, only been practiced in the UK for a very short time and I was one of the first patient, Doctors showered attention on me and monitored very closely my recovery even calling on weekend and evenings.

I could not have been more satisfied by the service the NHS provided and would like to extend my congratulations to all the staff at UCH Euston Road.

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Responses

Response from University College Hospital 6 years ago
University College Hospital
Submitted on 30/01/2018 at 08:23
Published on nhs.uk at 12:09


Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received from the Colorectal Team and we will feed this back to them

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