"Forgotten sole"

Thank you for taking the time to provide feedback about the Ear, Nose and Throat Department (ENT) at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that since your recent scan you have yet to hear anything back from us. The senior staff responsible for ENT are keen to listen to your concerns in more detail so that they can investigate what has gone wrong and take any necessary action. Please contact Mandeep Chana, ENT Group Support Manager on 0121 3713618 if you are happy to do so. Alternatively you can make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.