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"Kidney drama"

About: The James Cook University Hospital / General surgery

I have only just come across this site, so apologies to all for late review.

I attended ward 7 of James Cook, I was told for the removal of cyst from kidney.

I was very nervous, it's a long time since I was in hospital.

The staff in ward 7 put me at ease, and treated me like a King, 3 wonderful meals every day, tv available, books, newspapers, and they ' fed me' the medication 3 times a day, religously.

On the 6th day the surgeon, who had operated on me, told me, I had cancer .

But the cancer had been removed, and they had been able to take care of everything.

I cannot speak too highly of the surgeon and his co-workers, who did a wonderful job for 4 and a half hours, in the operation.

It was stage one kidney cancer.

I did not get a chance to say thank you afterwards, and was in highly emotional state, but would like to say thanks to the surgeon, the nurse, and all the team in Ward 7 - a top class job, from avery grateful patient. I do not understand why the NHS comes in for stick from so many people - this is a wonderful service and residents of the UK can be extremely grateful, and I am so grateful to all of you for giving me a 2nd chance !

Peter Kent

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust
Submitted on 18/01/2018 at 09:25
Published on Care Opinion at 15:20


Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to Ward 7. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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