"Fountain Medical Centre"

About: Leeds PCT

(as the patient),

I was seeing a lovely Dr but she has now left my local practice. Now I have to start all over again getting to know a Dr.

will I ever get to see the same Dr I wonder, I'm guessing probably not.

In my experience, you have to be lucky to get an appointment that fits in to a working day and within 2-3 weeks.

I do feel sometimes, that we patients are treated as a bit of an inconvenience when requesting an appointment. Perhaps a good thought would be to think along the lines, 'no patients, no job'

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Response from NHS Leeds

Thank you for sharing your story on Patient Opinion. I am sorry about the delay in responding.

It was good to hear about the doctor you were happy whith at your practice.

I am sorry about your experience of booking an appointment at the practice, I shall pass these onto the Practice Manager.

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Response from Leeds PCT

Response from Fountain Medical Centre:

We are pleased to hear such positive feedback about our GP and I am confident that you will soon have the same relationship with one of our many capable GPs.

Appointments can be booked up to a week in advance to see a doctor and more for a Prescribing nurse.  However, this would depend on whether you wanted to see a specific GP and if the GP is in the practice on the day you request your appointment. Everyday we open a minimum of 16 appointments, plus the doctor on call for those patients that need to be seen that day. 

If you would like to discuss this in more detail please contact the Practice Manager who will be happy to talk to you about this in more detail.

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