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Care Opinion

Joy at last

Story from nhs.uk

"Joy at last"

About: St Marks Hospital (Harrow)

After going to St. Marks Hospital for 3 frustrating years and being told I was under the wrong team I attended in January and was seen by a new team and I'm happy to say that im being admitted on 16th of January, iv been admitted to have an endoscopy under general anathea and if they find the cause (which they think is a kink in my colon) there going to refashion my stoma. Thank you.

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 6 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 15/01/2018 at 09:30
Published on Care Opinion at 11:49

Dear Sir/Madam

Thank you for leaving your feedback with us about your care under the team at St Mark's Hospital.

I was sorry to learn of the difficulties you have had during the past 3 years but was very pleased to hear that you are happy with the care you have received under the new team and that you are now booked in for your procedure. I hope that all goes well on the day and that you continue now to receive the timely treatment that you need going forwards.

Thank you once again for letting us know of your experience and I will ensure that this is shared with the team in St Mark's.

Kind regards

Peter Hare

Patient Liaison Manager

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