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"The best experience in a sad situation"

About: Blackpool Victoria Hospital / Maternity care

I visited the Early Pregnancy Unit recently after miscarriage symptoms and was treated very kindly and gently. The scan showed the baby was fine at the time but unfortunately a few weeks later we found out the baby had died.

We came back again and I could not praise all of the staff highly enough. They were all kind, considerate and allowed me my dignity. The nurses listened to me and discussed any help they could give me. They were very patient and I never felt rushed.

I opted for surgery which proved hard for them to find me a bed with the hospital being so busy. The nurse tried really hard to get one and she did.

I had surgery very quickly and all the surgical staff were also lovely. Everyone from the consultant to the anaesthatists and the nurses took good care of me and helped me feel at ease because I was very nervous and grieving.

I would definitely recommend these departments to others.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 12/01/2018 at 12:22
Published on Care Opinion at 12:40


picture of Eleanor Walsh

Thank you for taking the time to provide me with feedback regarding your recent experience at Blackpool Teaching Hospitals.

Please let me offer my condolences to you on the loss of your baby and I am grateful that you were able to provide me with feedback regarding the care and treatment you received during your hospital journey.

I will share your feedback with the teams involved as I know they will value this. It is heart-warming to read that you found our staff to be so supportive of you during this difficult time

Thank you once more and warm wishes

Andrew

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