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"A1 service. Professional and informative."

About: One Recovery Bucks / Aylesbury

(as a staff member posting for a patient/service user),

My experience with this service has been excellent from the first day I started seeing Tony. He has been very good with everything from teaching how to control access to drink to eventual detox. Everything has been professionally handled and I felt that they always cared. I can honestly say they have given me my life back.

The group meetings have been invaluable for learning how others dealt with the same problems.

A1 service all round.

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Responses

Response from Tracy Braddock, Service Manager, Inclusion 6 years ago
Tracy Braddock
Service Manager,
Inclusion
Submitted on 11/01/2018 at 13:31
Published on Care Opinion at 13:32


Thanks for taking time to feedback. It is good to hear that Tony our alcohol lead has provided you excellent care from reduction to detox, your feedback evidences to me that he is really living our core values. He is a very valued member of our team and I will ensure he hears your feedback.

It is great hear that you now feel like you have got control of life back. Keep accessing what you can I.e. the groups and key work to support your ongoing recovery. Remember we also have AA fellowship meeting running from our buildings.

I wish you all the best.

Tracy

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