This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Grateful for her input"

About: Doncaster Royal Infirmary / Respiratory medicine

(as a service user),

My recent healthcare experience was extremely positive.

I was diagnosed as having latent TB following an NHS occupational health check a Doncaster Royal Infirmary. I was subsequently prescribed a course of antibiotics. During the course of treatment I had an adverse reaction to the medication.

The situation was efficiently monitored and supported professionally by Tracey, the TB specialist nurse. Throughout, she demonstrated a courteous and empathetic approach with a clear understanding of any concerns. The situation was monitored via phone contact and home visits which was reassuring and responsive.

Tracey liaised with my GP and other health colleagues to ensure that my health situation was under control. Tracey was patient, caring and understanding.

I am very grateful for her input and that of other NHS staff.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 6 years ago
Gill Pickersgill
Communications & Engagement Officer,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 11/01/2018 at 16:24
Published on Care Opinion at 21:53


Thank you for your lovely feedback today following your experiences in the respiratory department at Doncaster Royal Infirmary. I am delighted to read how happy you were with the care and treatment you received and singling out Tracey for her caring and understanding manner. It is always lovely to receive such great feedback from our patients.

I will ensure your comments are passed on to Tracey and the team who I know will be delighted to receive them.


With best wishes

Gill

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k