"Day surgery - excellent"

About: Princess Royal University Hospital / Urology

I have just had day surgery to remove a kidney stone. From start to finish I received excellent care. The consultant was professional, caring and understanding. He explained exactly what was going to happen and answered all my questions. The staff in outpatients were excellent and allayed my fears. The day hospital staff were a great team despite clearly being under pressure. The anaesthetist was excellent. My follow up was smooth.

What more can I say - thank you all so much. The NHS at its best- forever may it continue!

Story from NHS Choices

Responses

Response from Princess Royal University Hospital

Thank you very much for your comments about your procedure at the PRUH. It's good to hear that all went smoothly and that the staff who cared for you were professional, understanding and allayed any fears you may have had.

We don't always get it right, but excellent to hear when we do.

Thank you and wishing you a speedy recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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